ARRIVAL + DEPARTURE
What is the latest time I have to check out on the day of departure?
We kindly ask you to vacate your room by 10:00 am.
What do I do with my room card on departure?
Please put the room card in the wooden box at the reception in the lobby.
Where can I park?
The parking spaces on the SIGA premises (100 m below the Guesthouse) are available to you free of charge.
Where can I charge my electric car?
E-cars can be charged free of charge at the charging points in the SIGA car park.
GENERAL INFO + FREE TIME
What time is the night's rest?
We kindly ask you to stay in the guesthouse after 22:00.
Where can I find the WLAN password?
— Please log into the "SIGA-Public" network.
— The code is: stickwithus!
— You will also find the code in your room or at the reception desk in the lobby.
Where can I smoke?
Smoking is only allowed outside, in front of the building.
Smoking is strictly prohibited inside the building and at the windows of the rooms.
Where can I rent a bicycle?
Bicycles incl. helmet are available in the garden hut behind the guesthouse.
The garden hut can be opened with the room card.
Can I use the fireplace behind the Guesthouse?
Yes, you can. In the garden hut (to be opened with the room card) there is wood in a large container to light the fire as well as kindling (please do not under any circumstances take wood from the walls of the garden hut).
What are the breakfast hours?
— Monday to Friday: 07:00 – 08:00 hrs.
— Sat./Sun.: 07:30 – 09:00 a.m.
— times may vary during events/customer workshops
Where can I get something hot to drink?
The coffee machine in the breakfast room on the ground floor is available for tea and coffee 24h free of charge.
How can I pay at the drinks and goods vending machine in the lobby?
— The vending machine accepts CHF and Euro (max. 20 Euro note).
— Change will be given in CHF.
I need a razor or a toothbrush. Can I get one from you?
— You will find one in our drinks and vending machine in the lobby.
— The vending machine accepts CHF and Euro (max. 20 Euro note).
— Change is given in CHF.
Where can I wash and dry my private laundry?
In the basement of the guesthouse (stairs behind the guesthouse) there is a washing machine with tumbler (detergent available).
If there is a washing machine, you can open the door with the washing machine, otherwise ask the guesthouse staff.
How do I get CHF?
There are various cash machines in the centre of Ruswil.
All machines accept foreign cards.
Where can I get a taxi?
Gemataxi: +41 79 880 80 10
Where can I buy groceries?
Coop Ruswil
Hellbühlerstrasse 8
6017 Ruswil
Migros Ruediswil
Ruediswilerstrasse 79
6017 Ruswil
HELP + EMERGENCY
I have lost my room card. What should I do?
A new room card can be issued at the check-in machine using the reservation number.
If you do not know your reservation number, please contact your SIGA contact person or call the emergency number: +41 79 221 66 75
I have lost something or forgotten something in my room - what now?
We do not accept any liability for items left behind. Your lost property can be sent to you on request. Please contact us by e-mail at guesthouse@siga.swiss.
What do I do in case of fire?
— Alert the fire brigade: Activate the fire alarm or call 118.
— Keep calm.
— Leave the guesthouse immediately and go to the assembly point. This is located below the guesthouse in the large car park.
Who do I call in the event of an emergency?
Guesthouse stand-by telephone 24h: +41 79 221 66 75
What are the emergency numbers in Switzerland?
Ambulance: 144
Police: 117
Fire brigade: 118
Poisoning: 145
General: 112
Is there a doctor nearby?
Unimedica Practice
Spyr 20
6017 Ruswil
+41 41 495 10 10
unimedica.ruswil@hin.ch
Where is the nearest pharmacy / drugstore?
Rottal drugstore
Hellbühlstrasse 4
6017 Ruswil
+41 41 495 11 48
info@rottal-drogerie.ch
Opening hours:
MO-FR: 08:00 – 12:00 h 13:30 – 18:30 h
SA: 08:00 – 16:00
If you have additional questions, please use the contact form or call us at +41 41 496 61 80.